Product Warranty

Every SureShot Tee has a 1-year warranty from the date of purchase. The warranty guarantees a replacement for any tees broken or damaged from normal use forgolfing. The first generation of SureShot Tee requires an Impact Guard to protect against normal use damage. If the Impact Guard was issued to the buyer but the tee was damaged due to not having the Impact Guard installed, the buyer is responsible for any requested replacement costs including shipping. If the tee was damaged even with the use of an Impact Guard, store credit for the replacement of the broken tee will be issued to the buyer. All buyers are responsible for the shipping costs for sending out all replacement tees. For KickStarter backers, the 1-year warranty starts on the date of product receipt. The Impact Guard kit was offered for free to all KickStarter backers starting April 19, 2021 until the end of May 31, 2021. Buyers will no longer be eligible for a free Impact Guard kit after May 31, 2021. Kickstarter buyers who wish to purchase an Impact Guard kit after that date should contact admin@SureShotTee.com. All first generation SureShot Tees shipped after 5/19/2021 will come with an Impact Guard already installed.

 

 A Lost or misplaced tee is not covered under the warranty. SureShot Tee, LLC will not replace a lost tee.

 

Returns Policy


You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.